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Privacy Policy

At Terra Nova Creative, we are avid supporters of Internet Privacy, and we take your business and information very seriously. Please read the following terms of our Privacy Policy, as well as our Terms of Use and Terms of Service, as these terms will apply to any work we do together, as well as your visit to this website. Thank you kindly for your attention.

What information do we collect?

  • We collect information from you when you register on our site, place an order, fill out a form or purchase a product.
  • When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs.
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
    The email address you provide for order processing, or during correspondence, may be used to send you information and updates pertaining to your order or project, in addition to receiving occasional company news, updates, related product or service information, etc. We rarely send out newsletters more than once a year, and you may opt-out at any time by replying to the email with the word UNSUBSCRIBE.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. Any orders placed through our website, or payments made through third party services, are made through Paypal, a secure and trusted service. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. You understand that Paypal, and other third party online services, have their own Privacy Policy, Terms of Use, or and/or other conditions you will need to comply with.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Do we keep your account information safe?

Being a web design company, we periodically require access to client accounts, servers, and other secure information in order to perform our services. Please rest assured that we take the utmost care to protect your information. We do however ask that you regularly take steps to secure your accounts, change passwords etc. as we cannot be held responsible for any unauthorized access to your accounts by third parties.

Our right to share and display the work

As defined in our standard Design Agreement and Terms of Service, we reserve the right to display the final work, as well as earlier versions and unused mockups. Please refer to those documents for distribution of copyright information.

Sharing and Social Media

We offer a variety of ways to share our content with your friends and social networks. In using these features, you understand that these social networks may be storing the information you provide here, or even using that information to serve you ads elsewhere on the internet. We just thought you should know.

Terms of Use

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.terranovacreative.com/terms

Terms of Service

Please also visit our Terms of Service section establishing the conditions of our work together at http://www.terranovacreative.com/service

Your Consent

By using our site, or by purchasing our products and services, you consent to our Privacy Policy and to our Terms of Use and Terms of Service.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 02/19/2013.